Saturday 13 April 2013

What type of training is required to make adequate use of performance management systems?


To be able to have an adequate PMS, it is important for it to be effective and achieve its objectives. Training given to managers, supervisors, appraisers will be different from the training that you will give to your employees and appraisees.
For Example:

o   Top Management – Managers – Appraisers:

·       How to write a good job description (with KPI’s)
·       How to monitor performance and assess behaviours?
·       How to use tools and techniques to collect valid data?
·       How to give constructive feedback?
·       How to deal with employees who do not agree with their performance assessment?
·       Give a brief overview of what PMS stands for, what are the aims? And why is it set up?

o   Employees – Appraisees:
 
·       Give a brief overview of what PMS stands for, what are the aims? And why is it set up?
·       How to write a good job description
·       How to monitor self-performance?
·       How to collect valid data?
·       How to accept feedback?
·       What attitude and mind set to have in appraisal meetings?

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