Saturday, 13 April 2013

When developing a PMS, managers need to choose between various options or features of design available to them. Outline atleast four such options.


When developing PMS, managers need to choose between various options or features of design available to them:


Management by Objectives
Management by Objectives is a process through which an organisation clearly states its aims and objectives so that employees of the company fully understand what they need to do. The fundamental nature of management by objective is to have goal setting, fixed certain targets within the organisation and have decision making amongst all the staff. When employees are part of some decision making, somehow they would be willing to contribute towards that aim and objective in order to maintain efficiency within their company.

360 degree feedback
This is a type of feedback that one can obtain from all employees. It could be provided by managers, peers and subordinates. The 360 feedback could also be provided by stakeholders for example customers.

The results obtained from those feedbacks are meticulously used to plan trainings and development for staff.

Critical Incident
The critical incident is a technique that’s commonly used in big organisations to identify certain key issues that could prove to be a threat in an organisation. This technique could be used in the form of interview techniques whereby employees or staff in a company could come forward and talk about certain key issues


Behaviourally Anchored Rating Scales (BARS)
The word itself says that’s it’s a technique used to rate the performances. It is a methos used to evaluate performance based on certain criteria set thus determining whether performance is effective or ineffective. The rating would be in form of "good", "moderate" and "poor performance"

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